When your website hosting provider offers live chat support, you'll be able to talk to a representative in real-time and find out helpful information or get a problem resolved timely. The key advantage of using chat rather than calling to talk to a live person is that you will need just a computer with access to the world wide web, therefore you won't pay any charges if you are in a different state or country. What's more, it is easier to copy and paste info like domains, usernames or error messages i.e. details that are sometimes hard to give to the other side over the phone. The real-time chat is also a quicker approach to contact your web hosting company's support crew in comparison to using a ticketing system. What's more, in the event that some situation requires more time to be dealt with, you are able to do something different while you wait for support on the live chat, which means that you will not waste time - something that's not possible in case you're on the telephone.

Live Chat Support in Shared Hosting

We supply a live chat support service for all of the shared hosting that we offer and we can assist you with almost everything in real time. If you don't have an account with us yet, we'll provide you with more details about the packages to help you to pick the most suitable plan. If you are a current client, we will be able to help you with any general or billing issue in addition to with a number of common technical troubles, for example an e-mail address setup in a desktop email client. In case you cannot call us for some reason or you are in a country where we don't have a local phone number, the live chat will be the best way to get in touch with us. Of course, some problems need additional time to investigate and test, which means that you'll need to open a support ticket to our technicians, still, we're able to save you time and assist you with many problems on the chat.

Live Chat Support in Semi-dedicated Hosting

We provide a live chat service that is available to all of our future and current customers. In case you're looking for a new hosting account, you can chat in real time to one of our representatives and obtain more info about our semi-dedicated hosting services so that you can select the right plan for your websites. If you already have an account with us, we'll be able to assist you in a very timely manner with general, billing and first-level techissues. Although in some instances you'll need to open a ticket because there are situations that can't be resolved through a live chat, we will assist you with numerous common jobs, for example installing an e-mail account in an email client or redirecting one domain name to another one. Thus, you will get timely support and you will save a lot of time.