• 1 hour ticket response
  • 1 hour ticket response

  • We are committed to offering a prompt and adequate answer to each ticket posted by a client. Our well–trained support engineers will examine your issue and will offer you the most efficient option. We offer a 1–hour response time guarantee for all client support tickets. In fact, the average support ticket response time has proved to be twenty minutes.

  • Top quality support service
  • A Premium Customer Service

  • Each member of our client support staff has several years of experience in the shared hosting sector and the majority of them have been with us for at least five years. They all are eager to respond to all your questions in the most efficient manner possible.

  • Intuitive help center
  • An Easy–to–Navigate Help Center

  • Incorporated into the Online Control Panel is an intuitive Help Center, which includes a variety of sources of information. You can browse through a regularly updated knowledgebase featuring web hosting account management articles and web site administration articles, check out the how–to video tutorials or have a glance at our F.A.Q. library.