Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client help crew is educated to quickly deal with all our shared hosting clients’ requests and information inquiries. Via our ticketing system, it will be possible to submit your request and a support team fellow member will, no doubt get back to you within max one hour. In actual fact, practice has demonstrated that the normal reply time period is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us whenever necessary. Our staff of employees will be online for you 24x7x365 to react to all of your issues and to deal with any matter you will probably have. You can easily submit a tech support ticket from your Online Control Panel or drop an e–mail message any moment. Also, on working days, you can give us a call or work with the online chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • We have built–in a thorough education base into the Control Panel so you might acquire practical step–by–step information anytime. Each part of the Control Panel has its own contextual guide area offering a group of how–to articles. We have also organized video tutorials to offer you a superior idea of precisely how to complete any given activity.