Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Online Control Panel you can find a comprehensive Help Center section featuring a lot of instructional articles and regularly asked questions. They are answered by our support team of accomplished techs. Simply fill in your question and our intelligent platform will provide you with the best possible answer.

  • Top quality support service
  • Educational Videos

  • We have prepared a selection of educational video tutorials that detailedly display how to solve a typical problem connected with your shared hosting account. You can find the tutorial videos in the Help Center section.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 client care service with a sixty–minute ticket response guarantee. Our team of proficient technicians will be online for you to reply to all the queries that you could have. During non–busy periods, a response will be provided in even less than twenty minutes.