Help and support Channels

  • Video Tutorials
  • Video Courses

  • Our how–to video courses will assist you with any activity in the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • We deliver an intuitive Frequently Answered Questions section where you can get answers to the most often asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our technical support department is present 7 days a week to handle all of your requests. You are going to have a response in maximum 60 minutes after the ticket submission.

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Types of Help

  • Shared Hosting Support
  • Shared Hosting Help & Support

  • If you have concerns making use of our shared hosting services or want more resources for your sites, just let us know and we’ll give you the best information.

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  • VPS Hosting Support
  • VPS Web Hosting Help And Support

  • In case that you require guidance utilizing your administration panel or with any of the pre–installed web applications, just inform us and we’ll get back to you in no more than 1–hour.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a staff of trained experts able to help you with anything associated with your semi-dedicated server. They are available 24/7 all year round.
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